Last updated: April 2026

Muela Co. (Pty) Ltd (“Muela Co.”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a secure and responsible manner.

This Privacy Notice explains how we collect, use, process, and protect your personal data when you interact with our website, services, and business activities.

Who Are We?

Muela Co. (Pty) Ltd is a sustainability intelligence and environmental advisory firm based in South Africa, providing ESG, environmental, and climate-related services across multiple industries.

When we collect and process your personal data, we do so in accordance with applicable data protection laws and act as the data controller responsible for your information..

What Personal Data We Collect

We may collect the following types of personal data:

• Name and surname
• Email address and contact details
• Company name and job title
• Location information
• Any information you provide through forms, emails, or communications

We only collect personal data that is necessary for the purpose of providing our services and engaging with you professionally..

How We Collect Your Data

How We Use Your Personal Data

We use your personal data to:

• Respond to enquiries and provide requested information
• Deliver our services and advisory solutions
• Communicate updates, insights, or relevant information
• Improve our website, services, and user experience
• Comply with legal and regulatory requirements

We ensure that your data is used only for legitimate business purposes.

Legal Basis for Processing

We process your personal data based on:

 

• Your consent
• Our legitimate business interests
• Compliance with legal obligations

Sharing Personal Data

Muela Co. does not sell your personal data.

We may share your data with:

• Trusted service providers supporting our operations
• Professional advisors (legal, audit, compliance)
• Regulatory authorities where required by law

All third parties are required to maintain confidentiality and data protection standards.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

While we take all reasonable steps, no system can guarantee absolute security.

Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Comply with legal and regulatory requirements

Once no longer required, your data is securely deleted or anonymised.

Your Rights