Terms Of Use

Last updated: April 2026

Muela Co. (Pty) Ltd and its affiliates (“Muela Co.”, “we”, or “us”) provide content on its website and any associated platforms (the “Site”) subject to the following terms and conditions (the “Terms”).

By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, you should not use the Site.

We may update these Terms from time to time without prior notice. Continued use of the Site constitutes acceptance of any revised Terms.

For information on how we collect, use, and protect personal data, please refer to our Privacy Policy.

Copyrights

All content and functionality on this Site—including text, graphics, logos, icons, images, videos, and their arrangement, as well as any concepts, methodologies, tools, frameworks, software, applications, algorithms, models, processes, and insights (collectively, the “Site Content”)—are the exclusive property of Muela Co. or its licensors.

The Site Content is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, transmit, display, publish, or create derivative works from any Site Content without prior written consent from Muela Co., except as expressly permitted under these Terms.

All rights not expressly granted are reserved.

Trademarks

All trademarks, service marks, logos, and branding elements displayed on this Site (the “Trademarks”) are the property of Muela Co. or its licensors.

You may not use, reproduce, or distribute any Trademarks without prior written consent.

You agree not to:

  • Use Muela Co.’s name or branding for promotional purposes without permission
  • Suggest any endorsement or affiliation with Muela Co. without authorization
  • Use the Trademarks in a manner that may cause confusion or harm the reputation of Muela Co.

Use of Site Content

Muela Co. grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes.

You may:

  • View, download, and print one copy of content for internal use

You may not:

  • Modify or create derivative works
  • Reproduce or distribute content without permission
  • Reverse engineer or attempt to extract underlying systems

Additionally:

  • You may not scrape, mine, or extract data from the Site
  • You may not use the Site Content to train or develop artificial intelligence or machine learning systems
  • You may not mirror or replicate the Site

This license terminates automatically if you violate these Terms.

User Submissions

Any information submitted to Muela Co. through the Site (including forms, surveys, or communications) may be used by Muela Co. for business purposes, subject to applicable laws.

By submitting information, you grant Muela Co. a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute such content.

You agree not to submit content that:

  • Is unlawful, harmful, or misleading
  • Infringes intellectual property rights
  • Contains malicious code or harmful elements
  • Constitutes unauthorized advertising

Muela Co. reserves the right to remove or refuse any content at its discretion.

Intellectual Property Infringement

Muela Co. respects intellectual property rights and prohibits infringement.

If you believe your intellectual property has been used in violation of these Terms, please contact us with:

  • Description of the protected work
  • Details of the alleged infringement
  • Your contact information
  • A statement of good faith belief
  • Confirmation of accuracy

Muela Co. will investigate and take appropriate action.

Disclaimers

The Site Content is provided for general informational purposes only.

Muela Co. does not provide legal, financial, investment, tax, or other regulated advice through this Site. Users remain solely responsible for how they use the information provided.

All content is provided “as is” without warranties of any kind, including:

  • Accuracy
  • Completeness
  • Fitness for purpose

Muela Co. shall not be liable for any:

  • Indirect or consequential damages
  • Loss of profits or business
  • Reliance on Site Content 

.

Indemnification

You agree to indemnify and hold harmless Muela Co., its directors, employees, affiliates, and partners from any claims, damages, or losses arising from:

  • Your use of the Site
  • Your violation of these Terms
  • Your infringement of any rights

Third-Party Links

The Site may include links to third-party websites.

Muela Co. does not control or endorse these websites and is not responsible for their content, policies, or practices.

Use of third-party websites is at your own risk.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from the use of this Site shall be subject to the jurisdiction of South African courts.


Muela Co. is committed to maintaining the highest standards of integrity, transparency, and ethical conduct across all digital and professional engagements.




We retain personal data only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal and regulatory requirements

Once no longer required, your data is securely deleted or anonymised.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction or updates
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

Cookies & Website Tracking

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyse website performance
  • Understand user behaviour

You may control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to external websites.
Muela Co. is not responsible for the privacy practices of third-party sites.

Updates to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements.

We encourage you to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Notice or how your data is handled, please contact us:

Muela Co. (Pty) Ltd
📍 16 Chamomile Street, Riverside View, Johannesburg, South Africa
📧 info@muela.

📞 +27 81 382 6176

Last updated: April 2026

Muela Co. (Pty) Ltd (“Muela Co.”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a secure and responsible manner.

This Privacy Notice explains how we collect, use, process, and protect your personal data when you interact with our website, services, and business activities.

Who Are We?

Muela Co. (Pty) Ltd is a sustainability intelligence and environmental advisory firm based in South Africa, providing ESG, environmental, and climate-related services across multiple industries.

When we collect and process your personal data, we do so in accordance with applicable data protection laws and act as the data controller responsible for your information..

What Personal Data We Collect

We may collect the following types of personal data:

  • Name and surname
  • Email address and contact details
  • Company name and job title
  • Location information
  • Any information you provide through forms, emails, or communications

We only collect personal data that is necessary for the purpose of providing our services and engaging with you professionally..

How We Collect Your Data

We collect personal data:

  • When you visit our website
  • When you complete contact forms
  • When you communicate with us via email or phone
  • When you register for events, newsletters, or updates
  • From publicly available sources or professional platforms 

How We Use Your Personal Data

We use your personal data to:

  • Respond to enquiries and provide requested information
  • Deliver our services and advisory solutions
  • Communicate updates, insights, or relevant information
  • Improve our website, services, and user experience
  • Comply with legal and regulatory requirements

We ensure that your data is used only for legitimate business purposes.

Legal Basis for Processing

We process your personal data based on:

  • Your consent
  • Our legitimate business interests
  • Compliance with legal obligations

Sharing Personal Data

Muela Co. does not sell your personal data.

We may share your data with:

  • Trusted service providers supporting our operations
  • Professional advisors (legal, audit, compliance)
  • Regulatory authorities where required by law

All third parties are required to maintain confidentiality and data protection standards.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure

While we take all reasonable steps, no system can guarantee absolute security.

Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purpose for which it was collected
  • Comply with legal and regulatory requirements

Once no longer required, your data is securely deleted or anonymised.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction or updates
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

Cookies & Website Tracking

Our website may use cookies and similar technologies to:

  • Enhance user experience
  • Analyse website performance
  • Understand user behaviour

You may control cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to external websites.
Muela Co. is not responsible for the privacy practices of third-party sites.

Updates to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices or legal requirements.

We encourage you to review this page periodically.

Contact Us

If you have any questions regarding this Privacy Notice or how your data is handled, please contact us:

Muela Co. (Pty) Ltd
📍 16 Chamomile Street, Riverside View, Johannesburg, South Africa
📧 info@muela.

📞 +27 81 382 6176

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